Care and Quality are the Heart of everything we do

Update: May 2021

Our Team is committed to providing the care of quality you deserve. We take your safety seriously and have in place the required guidelines to ensure our Patients, Team Members, and Community are protected to the highest standards.

When you arrive, we will undertake temperature, Covid-19 health questions, and contact tracing.

We continue to follow our stringent hygiene and cross-contamination procedures. We follow defined sanitization standards, prior to your arrival, during your visit, and after you leave.

Everything we do is to provide you with the quality of care to take care of you.

Update: Dental Restrictions have eased as of Monday 11th May

The Australian Dental Association advised on a change in the restrictions to Level 1 for Dental Practices in Queensland.

This means we will be able to provide your dental needs with our FULL RANGE OF SERVICES. This includes most dental services ie examinations, fillingsroot canal therapycrowns and extractions than we were previously able to undertake at Level 2.   This includes the use of aerosol procedures.

Our commitment to your safety and care has not been lessened as we transition to Level 1 restrictions.

We will still be undertaking safety precautions to care for you, which include

  • Covid-19 Questions prior to treatment
  • Temperature  Testing
  • Hand Hygiene when visiting the Practice
  • Social Distancing in Practice
  • Our Team will be using Respirators for specific treatment
  • Use of Rubber Dams for specific treatment
  • We will also be allocating specific treatments at specific times of the day to ensure we manage our patient flow in the safest manner

How we Care for you.

As the COVID-19 situation impacts all of us, we have taken a range of additional precautions to protect you, our Team and our Community.   We apply very strict precautions as outlined by the Australian Dental Association, which ensure that we are minimising any risk.

We have implemented new standards of care, which include the use of full Protective Projection Equipment (PPE) to provide the best level of infection control. Check out this video from Dr Hany talking about the additional steps that make you at the heart of everything we do.

Care and Quality are the Heart of everything we do here at DentalCareXtra. As of now, we are only offering our Online Booking for our Dental Emergency Assistance.

For other booking or concerns, please contact our Practice directly or you may also use our ChatBot.

Moranbah – (07) 4243 4938  Mackay – (07) 3186 8655