At DentalCareXtra, we strive to provide the best dental care for everyone. To ensure transparency and clarity regarding the treatment plan, please take note of the following information:
During the comprehensive consultation, we will provide you with a treatment plan estimate for you. If it is determined that you require treatment under general anaesthetic, our staff will guide you through the necessary paperwork, consents, and provide information about the location and timing of the surgery.
Treatment Plan Estimate
Please be aware that the treatment plan provided is an estimate and may vary depending on the findings during the general anaesthetic. If radiographs are required during the surgery, it is likely that the treatment plan may change. In such cases, any additional payment required due to the revised treatment plan must be made on the following business day after your surgery. Conversely, if the actual treatment performed is less than expected, you will be reimbursed the difference in cost.
Booking Your Child’s Theatre Date
To secure your spot at the hospital, a non-refundable deposit of $500 is required. This deposit can be paid in person or over the phone using a credit card or via Direct Debit. The remaining Dental Treatment Fee must be paid in full 14 days prior to the surgery. If your child becomes unwell, please inform us immediately so that we can reschedule the theatre date.
If the full payment for the Dental Treatment Fee is not received 14 days prior to the surgery, your child’s theatre date will be rescheduled, even if the $500 deposit has been paid.
General Anaesthetic Fees
Treatment under general anaesthetic involves three main costs:
- a) Dental Treatment Fee (payable directly to DentalCareXtra)
- b) Hospital Fee (payable directly to the hospital)
- c) Anaesthetist Fee (payable directly to the anaesthetic group)
The full payment for the Dental Treatment Fee is due 14 days prior to your surgery. You will be provided with the contact details for the hospital and the anaesthetic group. Please contact them directly to confirm the fees payable. The hospital and anaesthetic fees must be paid prior to the surgery.
Private Health Insurance:
If you have private health insurance, please contact your health fund to inquire about the reimbursement amount. The treatment plan provided to you contains the necessary codes (e.g., 022, 111, 121) that you will need to provide to your health fund. ‘Extras’ coverage may contribute towards the dental treatment, while ‘Hospital’ coverage may contribute towards the hospital fee. It is advisable to check with your health fund regarding any applicable excess charges for hospital admissions. Once the dental treatment is completed, we will email you an invoice, which you can use to claim your rebate through your health fund.
Child Dental Benefit Schedule (CDBS)
Unfortunately, the CDBS scheme does not provide coverage for any dental treatment performed at the hospital.
We understand that going to the hospital with your child can be a stressful experience. Our goal at DentalCareXtra is to make the process as easy and straightforward as possible. If you have any questions or concerns, please do not hesitate to contact our team for further information or advice. Our team is here to assist you.
* Any surgical or invasive procedure carries risks. Before proceeding, you should seek a second opinion from an appropriately qualified health practitioner.